The Issue: The Digital Adoption Gap

Organisations spend millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a smooth rollout. Yet, complication, frequent updates, and no clear support often result in a "user adoption challenge":

• User Confusion: Employees find it difficult to navigate new SAP screens or complete complex transactions, leading to confusion and increased reliance on technical support.


• Workarounds: Users avoid standard SAP processes, which results in data inconsistency, regulatory problems, and delays.

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• Training Gaps: Traditional training is ineffective over time, leaving staff unsupported when they face real-time tasks.


• Low ROI: The potential of the SAP system is not realised, as most users access only a fraction of its features.

The Answer: Contextual Help with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, bridges the usage barrier. It integrates with your SAP systems to deliver context-sensitive assistance exactly when needed.

By using WalkMe with SAP, your clients can ensure every team member, regardless of background, can work confidently from the outset.